FREQUENTLY ASKED QUESTIONS
What does "gitr" mean?
“gitr” means to give and share unconditionally. gitr is short for the two parties required in any sharing relationship: (gi)ver (+) (r)eceiver = gitr.
How do I sign up for gitr?
Simply download gitr at www.gitr.com and register. We recommend that users register with Facebook, Google+ or LinkedIn so that we can use your profile picture as well as fill in any available information. Your information is completely private and we do not post anything without your permission.
Why is profile picture, name, phone number, email, date of birth, password, gender and preference required to register for gitr?
Profile picture / Name is required so that you know who you are chatting with.
Phone number is required to make sure you are human.
Email is required in case you forget your password.
Date of birth is required to verify that you are 21+.
Password is required to secure your account.
Gender & preference is required so that we can match you with nearby locals. Your preference is private and can be changed anytime.
You can manage your privacy settings under “Menu” > “Edit profile”. You can choose what information shows up in your profile.
What is a drink coupon?
A drink coupon is purchased in the gitr store under “Menu” > “Buy drink coupons” starting at $8.00 (tax & tips included). The higher your membership, the more you save. Diamond members can purchase drink coupons for only $6.50. Drink coupons can be redeemed at any participating venue for beer, wine or cocktail depending on the venue. Drinks range anywhere from 1-3 drink coupons. Drink coupons can also be sent to family, friends and locals to cheers any occasion.
How do I redeem a drink coupon for a beer, wine or cocktail?
To redeem a drink coupon, simply click the beer bottle icon on the bottom left corner. Present the screen to any gitr venue and order your drink. It’s that simple!
Note: You can only access the drink coupon if you have at least 1 drink coupon. If not, you will be redirected to the gitr store where you can purchase drink coupons.
What is a drink coupon upgrade?
Venues choose what drinks are included in exchange for a drink coupon. If you agree, drinks can be upgraded to top-shelf liquors, premiums or specials for an additional drink coupon (+$).
How do I find my family and friends?
If you have your family or friend’s phone number, click “All contacts” under Family & Friends (swipe right from Newsfeed). Based on your phone’s contacts, we will automatically match you with your family and friends who are also registered with gitr. Their profiles will show up under “gitr Contacts”. If your family and friends are not registered, make sure to invite them.
If a family or friend is not registered with gitr, you can still send them a drink coupon. They will receive a SMS from you with a link to download and register for gitr. They will receive all drink coupons sent to them when they successfully register.
Note: We are working on a block feature in the next update to prevent any unwanted communication.
How do I mingle with nearby locals?
In order to mingle with nearby locals, you must send a drink coupon and a friend request. You can also send a message, but that’s optional. Drink coupons are sent unconditionally. This means the user will receive the drink coupon regardless if the friend request is accepted or respectfully declined. This way, we ensure your engagement with nearby locals are always mutual. Cheers!
What are memberships?
Your current membership determines how much a drink coupon costs. If you are a gold member, you can purchase drink coupons for $7.50 instead of $8.00. The higher your membership, the more you save! Monthly memberships can be purchased in the gitr store under “Menu” > “Buy memberships”.
How can I earn a free membership?
There are several ways to earn a free membership. When you purchase drink coupons, you earn points towards your next membership. You can also earn points under “Menu” > “Earn points”. As we continue to grow, we will offer many more ways to earn points towards your next membership. Stay tuned!
How do I find a gitr venue?
Click the “Map” icon on the top right corner of the “Home” screen. There you will find all venue within our network. You can redeem our drink coupon at any participating venue. Make sure to check the price and have enough drink coupons before placing your order.
How do I recommend a venue?
Click the “Map” icon on the top right corner of the “Home” screen. There you will find all venue within our network. Select a “Venue”. From the “Venue Profile”, click on the “Share” icon on the bottom left corner. Then, select gitr user whom you want to recommend the venue to.
How do I like a venue?
Click the “Map” icon on the top right corner of the “Home” screen. There you will find all venues within our network. Select a “Venue”. From the “Venue Profile”, click on the “Like” icon on the bottom right corner.
How do I see who is checked-in at a venue?
Yes. Click the “Map” icon on the top right corner of the “Home” screen. There you will find all venues within our network. Select a “Venue”. From the “Venue Profile”, click on “View who’s checked-in”.
GETR | POWERED BY GITR
What is GETR | Powered by gitr?
GETR | Powered by gitr is a free bar solution with no risks or commitments that provides our venue network with free marketing which increases customers traffic, revenue and cash flow. Other perks & benefits include faster drink turnover, finance management tools and industry insight.
How does GETR | Powered by gitr benefit venues?
Perks & benefits include:
1. Free marketing
2. Increase customer traffic
3. Increase revenue & cash flow
4. Faster drink turnover
5. Finance management tools
6. Industry insight
How much does GETR | Powered by gitr cost?
GETR | Powered by gitr is a free bar solution. No risks. No commitments. No sign-up fees. No subscription fees for the first year. No hardware. No set-up costs.
How do I sign up for GETR | Powered by gitr?
How do I redeem a drink coupon?
Our users will present our drink coupon at your venue. To redeem, just click the “Beer bottle” icon on the screen. You will be prompted to “Select a quantity” and “Enter vendor ID”. When you enter your vendor ID, your venue name will appear. Click confirm to complete transaction.
How do I cash out?
You can cash out whenever you want. Just log into your GETR account and click “Cash out” on the bottom right corner of the “Home” screen. Choose a “Payment option” and enter the required information. “Enter vendor ID” to confirm payment request.
Note: Transaction fees apply to “Credit card” and “PayPal” payment options.
What if I forgot my vendor ID?
You can always find your vendor ID under “Menu” > “Edit profile”. Scroll down to the bottom to find your vendor ID.
Note: If you forgot your vendor ID while redeeming a drink coupon, click “Forgot ID” and enter your venue name. Select your venue.
How do I integrate with my point of sales system?
There are many ways to integrate with your point of sales system. You can create a new server position and record the drinks served to that server position. You can also create a product discount that can be tagged to a drink order or create a product for gitr beer, gitr wine and gitr cocktail. There are many possibilities. If you need any advice, you can email us at email@example.com anytime.